Great customer service !!
I purchased air and hotel package with Expedia, when we arrived at the hotel we were told we had NO reservation. Went thru both our names and showed him my confirmation, with all that nothing. I called Expedia and a very nice person found my reservation and called the hotel for me and got it all straighten out. For all our trouble the hotel upgraded us to a suite for the front desk person putting us all this trouble. Thank you, Expedia, for saving our day!!!