Great Customer Service
My son had damaged the cables on his ebike, and I reached out to customer support for help in getting replacement cables. I was frustrated that there were no exact replacements - but they had me get a kit that would make it work again. After ordering, Levi had me send pictures of cable ends, etc to ensure it would work for me. It delayed me getting the parts - but it all worked perfectly. Way better than getting the wrong stuff, reordering and trying yourself without any help. It was worth the delay in getting the parts for sure.