I have multiple Hygger products
I have multiple Hygger products - lights, wave makers, even a heater. I have a myriad of other companies products as well - let me explain why I will prioritize Hygger ALWAYS going forward: My first wave maker was having issues a little after a year of owning it. I cleaned it, would plug and unplug it, but slowly it would continuously shut off. Eventually it just stopped altogether. I didn’t expect much but wanted to check if there was a manufacturers warranty. To make a long story short, I have sent 35 emails back and forth with the support team starting April 27th all the way to today, July 17th 2026. The team assisted with troubleshooting, sending multiple parts, and eventually replacing the unit itself. By the time all of this was said and done, I am sure this ended up costing more than what was made by my initial purchase. And that is what convinced me. This is a company that stands by their products. They appreciate and respect those people who buy from them and I believe this one interaction shows that. I am confident there are countless more interactions like this one. I asked for a way to leave a review because had I known the extent that Hygger will go to help their customers, I would’ve became one long before I did. I encourage anyone who wants a product that Hygger also sells to absolutely consider theirs before anyone else’s. Many items break down or fault out in this industry and I am at peace knowing Hygger will always support their products and me. Kindly, GB