I have been a loyal Myzone user for…
I have been a loyal Myzone user for years and have achieved Hall of Fame status, so this review isn’t coming from someone who used the product for a week. Unfortunately, my recent experience has been extremely disappointing. My device stopped tracking workouts correctly, and over the past two months I have lost countless workouts and progress. I spent a significant amount of time troubleshooting with support. To their credit, Myzone did send me a replacement device, but the exact same issue occurred. After troubleshooting two separate devices, neither one was able to reliably track my workouts. At this point, workouts lasting over 2.5 hours are showing as only 10 minutes in the app. For someone who trains consistently and depends on accurate tracking, this makes the product almost unusable. I appreciate that Myzone attempted to resolve the issue by replacing the device, but when two separate units produce the same result, it’s hard to recommend the product. I’ve wasted hours troubleshooting and have lost two months of workout data that I can’t get back. Unless this issue is resolved, I would recommend looking at other fitness trackers instead.