Gaia Problems
Our Gaia machine, only 3 months old, started acting up. My representative sent me a replacement CO2 cylinder right away to make sure that wasn't the culprit. When that wasn't the problem she quickly did determine the issue and got a replacement machine ordered right away. I really do love that you work with the same agent from start to finish via an email thread, meaning you don't have to keep calling in and get a different agent and explain yourself over and over again, or have someone tell you something different. We have only been 'streaming' for 3 months but this company has earned our business for life.