Unreliable money-hungry scam company.
Unreliable money-hungry scam company. I am not a creator. I wanted to use simultaneous interpretation, but later it turned out that it is actually for video creators, not consumers. I asked for a refund, which was $10. I received all kinds of emails that serve the purpose of misleading and annoying the customer. These are emails written by AI. I was aware that this would be a one-time payment, and I did not know that the system treated me as a subscriber. I was completely surprised that a month later they deducted $26 again. I wrote to them again, asked for a refund, and only new AI emails came. Based on the emails, they act as if I was no longer dealing with the refund request, they are slowly and quietly stepping down without dealing with the customer. The worst thing is that GOOGLE GEMINI AI recommended them as a trustworthy, fair professional company. I have $36 with them now but if they need that then this could be a pretty weak company. I would not recommend anyone to use this company for anything. It's not the loss of $36 that hurts so much, it's the company's behavior from a human perspective.