If I could give this company zero stars…
If I could give this company zero stars I would. It has been a nightmare from my first order. I accidentally ordered the wrong size hinge that was my bad however when they sent me the link it wouldn’t allow me exchange and I also couldn’t print the return label, the company needed to send me the label. I ended up returning the incorrect hinges and ordering the correct size hinges. The correct hinges were sent to me however the picture of the hinge didn’t match what was sent to me and also the hinges that were sent to me squeaked when I would open them. I reached out to the company for resolution which was a waste of my time as there was no resolution. I just received a refund for the incorrect order however my order was $31.85 and I only received $13.82 as a refund. I reached out to the company and their refund policy is so confusing that it doesn’t make any sense at all. I understand that I wouldn’t get the shipping charge back but there a difference of $18.03 I was hopeful in the beginning and have been looking for new hinges but now I regret going through this company.