Unauthorized 200chf charged on my bank account
It's a shame to waste people's time like this just trying to reach your customer service. It is insane how hard it is to get in touch with Musescore in order to get a refund for more than 200chf charged on my account for no apparent reason...I blocked my card and send them a few mail, dm on instagram and review on trustpilot, but they don't seem to take this seriously. Their instagram posts are just crawling with messages of people waiting to be refunded, there isn't even an email on the website to adress nor a proper customer service or hotline. You are the biggest platform in the world for musical score and it's just a shame and a waste to treat your clients like that. Please just do something because your company just look more and more like a scam to many people, having a decent customer service and a reachable hotline would actually be the best improvement that could happen for your company and your platform. Beside that, the interface is great and if it wasn't for the shady part a lot more people including myself would be glad to contribute and promote it...But for now i just want to be refunded and change my banking info so i don't have any bad surprise.