I began using Luminar AI shortly after…
I began using Luminar AI shortly after it was first released and quickly feel in love with it. It made a wonderful addition to my post-processing tools thanks to its ease of use, improved processing features, and user-friendly UI. It held a lot of features but there was room for improvement. That need was answered in spades with the release of Luminar Neo that I quickly incorporated into my workflow. It has lots of new features which I have found to be helpful along with technology upgrades to items like noise reduction and sharpening, et. al. The learning curve is wonderfully short making Neo easy to begin using almost from the get-go. When I have had the occasional need for support, their customer service has been prompt and attentive to my issues. I recently had a version upgrade failure issue that required a higher level of support. No worries as the support needed arrived within an hour of making the request with a successful solution. It is enjoyable to work with a group so attentive and courteous to the needs of their customers. I would make one suggestion/recommendation with regard to the noise reduction and sharpening features in Neo. When either feature is engaged, the screen graphics indicating processing is ongoing is a nice touch. However, with larger file sizes, processing can take some time and it would be a nice addition to include some form of progress bar or other indication so that I can get an idea on how long it will be before finishing.