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Australia

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1 review

Buddhastoneshop

Beware of buying from Buddha Stones (au.buddhastoneshop.com) if you think you'll be able to return an item

I would not purchase from Buddha Stones again. The bracelet I received was significantly lower quality than the website photos suggested. When I requested a refund, customer service repeatedly offered partial refunds (5%, 10%, 30%, then 50%) instead of processing a return. Eventually I was required to pay approximately AUD $20 to return the item to China, despite ordering from their Australian website, and after they received it they deducted another $8 from my refund for shipping. The whole process took months of emails. While customer service remained polite, the return process was frustrating, expensive and not transparent. I recommend Australian customers carefully read the return policy before purchasing.

2026-07-20Helpful 1