I’d give ZERO if I could
I’d give ZERO if I could as I am extremely disappointed with the company and the craftsmanship of jewelry! I have bought multiple items and they break rather quickly, one of which was a custom charm. The charm detached from the bell which slides onto the chain. Clearly poor craftsmanship and therefore the charm got lost. I reached out to the company and they refused any assistance even though I showed them multiple photos that the bell was defective causing the charm to fall off and get lost. The bell is still on my son’s necklace weeks later yet they won’t take accountability for the poor craftsmanship and replace the charm. They lost a customer who has made many purchases and sucked up defects on multiple items til now! Buyer BEWARE!