Terrible customer reply's. Maybe they went out of business and want you to forget your payment you have made over the years.
Mail.com does not answer a single complaint. We customers do not exist in their world. But you better pay the membership or they will drop you. Like they do anyway since they don't give a crap about long time customers. No response, no care, lock out for no reason, pathetic worthless site. It should not exist this way and deserve for all to leave it.