מיקה

I bought refill to the device

I bought refill to the device The reffile was empty, the representive suggest to send cod to change the refill , i got to the supermarket they suggested but the cod didn’t work nor the new one they send The say that the company will deliver to my home a new refill, and after 3 days they didn’t contacted me I called and they said they will deliver next week but I have to give back the old one. I asked to keep the old one as compensation since I have so much issues , and than the representative said that the delivery is free so this is it , the delivery is free, I ask them to take responsibility with the problems , finelly they suggest to give me syrup and plastic bottle , I refused So , just let you know about there service I have this device for almost 10 years no trouble, but when you have trouble that’s there way to handle