This was an awful experience
This was an awful experience. Everything went smoothly when ordering the puppy (aside from the very high price), but with that cost we were hoping for some level of service. We had a delivery date booked, then the day before arrival we were notified that the puppy was actually coming two weeks later, even though we had just received confirmation she would be arriving in a day that morning. Instead of reaching out immediately to figure out the situation with us, I had to call numerous times to get ahold of anyone who could shed any light on the situation. Every time I called I was told “sorry our manager isn’t available, or he is in a meeting, or on lunch break.” It was beyond frustrating. After we rearranged our vacation and completely re worked our schedules, the puppy did arrive perfect and healthy (thank goodness). We are so in love with our puppy, but going through PuppySpot was a mistake.