I had a really positive onboarding…
I had a really positive onboarding experience with Shed. I submitted my NAD+ request in the evening, and in less than 24 hours I had already been approved, my prescription had been sent to the pharmacy, and I received a welcome call from Jameka. What I appreciated most was how thorough the onboarding call was. She walked me through the entire process, explained how everything works, and made sure I knew exactly how to access my patient portal, reach the support team, and contact a licensed provider if I ever have questions or need guidance. It was reassuring to know that ongoing support is available and that you’re not just left to figure everything out on your own. The whole process has been smooth, organized, and much faster than I expected. It definitely gave me confidence that I’ll have the support I need throughout my experience.