At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Written by the business, not verified by us.Shed (www.tryshed.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing thorough welcome calls, guiding them patiently through the program, and answering all questions promptly. Consumers consistently note that company communication is exceptionally quick, and the dedicated team makes the overall health journey extremely smooth and reassuring from start to finish. However, some people mentioned specific difficulties regarding subscription cancellations, missing product shipments, and unexpected recurring billing charges. A few reviewers also noted that trying to reach customer support to resolve urgent or time-sensitive issues can sometimes feel challenging and rather impersonal.
Auto-generated from all reviews of this business. For reference only.Jameka was informative and helpful in my welcome call!
Thank you for your kind words! We're so glad Jameka made your welcome call a great experience. We'll be sure to share your feedback with her. Welcome to Shed! 😊
Jamika was very polite and informative on my welcome call. I look forward to a great experience with SHED.
Tyler with shed was very nice and very helpful.
Thank you for your kind words! We're so glad Tyler was able to help and provide a great experience. We'll be sure to share your feedback with him. Welcome to Shed! 😊
Thank you for your kind words! We're so glad Tyler provided a thorough and positive experience. We'll be sure to share your feedback with him. Welcome to Shed! 😊
Spoke with Tamika. She was very helpful and informative. She's scheduled a coaching session. Gave me lots of good information.
Thank you for your kind words! We're so glad Tamika was able to help and provide valuable information. We'll be sure to share your feedback with her. Welcome to Shed! 😊
Jamika was the representative that called me and she was amazing VERY informative and nice. Asked me if I had any questions made sure I understood the entire process and made me feel very comfortable on my journey with shed!
Thank you for your kind words! We're so glad Jamika made your welcome experience a great one and helped you feel confident in your journey. We'll be sure to share your feedback with her. Welcome to Shed! 😊
Amber was quick to respond to my concern and offered a quick solution! Great customer service!
Thank you for your kind words! We're so glad Amber was able to help and provide a quick solution. We'll be sure to share your feedback with her. 😊
I have been stressed about what to do with my weight - I have been on the same plateau for around 3.5 months. TryShed has made going on GLP1s easy. The email messages and text have been extremely educational. Also, I spoke with Ms. Tamika who answered all of my remaining questions. She was really supportive which i needed. I am glad I contacted TryShed. Thank you!
Thank you for your kind words! We're so glad Tamika was able to provide the support and guidance you needed. We'll be sure to share your feedback with her. Welcome to Shed, and we wish you continued success on your journey! 😊
I had difficulty signing in and resetting my password and did not want to receive further product so I sent a message to "support". After telling me they would forward it to the team they then pointed me to the cancel page (days later). The chat messages sometimes take 48 hours to respond so if you don't remember to check the messages you find yourself forgetting to cancel the product. I am now going to receive the 3rd month of an ineffective product that i am unable to take and $345 dollars later. Customer service simply says they need to be consistent with their polices. And yet, they charged me for another product on 7/7/26 and never shipped the product. Somehow they were able to refund me, even though there is a policy against it. Extremely fatigued of these online, subscription models that make it difficult to cancel and are delayed to answer and unwilling to help. Horrible experience, don't recommend using them.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. We'd like the opportunity to review your account and discuss your concerns. Please contact our team at 1-877-879-1914, and we'll be happy to assist you.
Very informative on any questions I had. Tyler was knowledgeable and patience with me. Once I got off the call I felt confidence on my SHED journey.
Thank you for your kind words! We're so glad Tyler was able to answer your questions and make you feel confident about your journey. We'll be sure to share your feedback with him. Welcome to Shed! 😊
Tyler with shed was super helpful and friendly making sure all my questions or concerns were addressed.
Thank you for your kind words! We're so glad Tyler was able to answer your questions and provide a friendly experience. We'll be sure to share your feedback with him. Welcome to Shed! 😊
Everyone from the nurses, doctors, care team, etc are quick to respond to any and all questions and concerns. They will not end the conversation until the problem is solved! This has been true through my years of being their patient! Incredible!!!
Thank you for your wonderful feedback and for being part of the Shed community over the years! We're so glad our team has consistently been there to support you. We truly appreciate your trust and kind words. 😊
Tyler with the shed did an awesome job explaining and welcoming me to the program.
Thank you for your kind words! We're so glad Tyler made your welcome experience a great one. We'll be sure to share your feedback with him. Welcome to Shed! 😊
Had an onboarding with Jamila and she was great. Very informative.
Thank you for your kind words! We're so glad Jamila made your onboarding experience a great one. We'll be sure to share your feedback with her. Welcome to Shed! 😊
I am writing a review as I received a wonderful customer service experience. I was assisted by Gao, who answered all my questions and was able to resolved my problem. Thank you for your professionalism.
Thank you for your kind feedback! We're so glad Gao was able to answer your questions and resolve your issue. We'll be sure to share your kind words with them. 😊
I had a great experience with Shed so far . Jamika took my welcome call, and everything went great and she was very friendly and thorough
Thank you for your kind words! We're so glad Jamika made your welcome experience a great one. We'll be sure to share your feedback with her. Welcome to Shed! 😊
Great customer service. They worked with me when a subscription was shipped out, because of a misunderstanding on my part of when to cancel. Truly appreciate the help. Will look to using Shed again in the future!
Thank you for your kind words! We're glad our team was able to help and work with you to resolve the issue. We appreciate your support and look forward to welcoming you back to Shed in the future! 😊
My experience today was awesome with both my provider and my follow up call with Jamika! She was kind and knowledgeable and explained everything to me on the follow up call and made sure I knew about all of the features on Shed that could help with my journey. She was great!
Thank you for your kind words! We're so glad you had a great experience with both your provider and Jamika. We'll be sure to share your feedback with her. Welcome to Shed! 😊
I had a really positive onboarding experience with Shed. I submitted my NAD+ request in the evening, and in less than 24 hours I had already been approved, my prescription had been sent to the pharmacy, and I received a welcome call from Jameka. What I appreciated most was how thorough the onboarding call was. She walked me through the entire process, explained how everything works, and made sure I knew exactly how to access my patient portal, reach the support team, and contact a licensed provider if I ever have questions or need guidance. It was reassuring to know that ongoing support is available and that you’re not just left to figure everything out on your own. The whole process has been smooth, organized, and much faster than I expected. It definitely gave me confidence that I’ll have the support I need throughout my experience.
Thank you for your thoughtful feedback! We're so glad Jameka made your onboarding experience a positive one and that you felt supported every step of the way. We'll be sure to share your kind words with her. Welcome to Shed! 😊
My experience with Tyler was great! He was very informative, helpful, and took the time to explain everything clearly. I really appreciated his professionalism and how easy he made the whole experience.
Thank you for your kind words! We're so glad Tyler made your experience a great one. We'll be sure to share your feedback with him. Welcome to Shed! 😊
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