The customer service at Milwaukee Tool…
The customer service at Milwaukee Tool must be improving! They recently (7/21/26) treated me with respect and honored a warranty issue on a battery that died prematurely! They had me run a couple of tests over the phone and determined that the (expensive!) battery was, in deed, defective. They shipped a new battery to me within a few days...TO HAWAII! No charge! Easy! And no original purchase receipt required.