I want people to be aware I booked my…
Do not use Expedia!!!! I want people to be aware I booked my vacation I paid it in full I even paid the insurance it's a scam. The insurance is only for medical but they make it appear that they will reimburse you if anything occurs. I was going to be traveling with my elderly parents to stay in North Carolina at the beach there's a flood warning my dad is 78 my mom is 75 I cannot travel with them with those conditions or put them in a unsafe position at their age and any age I called the day prior because that night is when the storms started and when the warnings came up. I feel that it's very unfair that they want to keep 50% when we have to work so hard to even take a staycation nowadays. To top it off the hotel did not have an elevator I called and they were trying to work it out to give me to the second or 1st and even if that I was okay with that although my mom is handicapped we were going to see what we could do try to make it happen. But unfortunately they're making me pay now for something although I am disputing it that I was not even able to take. Also when you call they do not know the policies of the own insurance that they provide shame on them. Do not use this company and majorly regret it.