Impossible to Contact
I’ve ordered a few times, and generally I would say manage expectations for clothes, don’t bother ordering albums. I ordered one skirt in a medium that was far too big, so when I ordered again, the small is way too small. The quality definitely varies as well, but mostly on the mediocre side. Given the price of the items, I’d definitely expect better and more attention to detail regarding the sewing. (I ordered some joggers; the colour was more peach than pink, and there’s a gap in the stitching of the waistband). My experience with albums has truly been awful. I ordered 2 albums in April, and I’m still awaiting an update on them by the end of July. I have attempted to reach out multiple times, only to get absolutely nothing back. According to my original tracking email, it’s still on the “ordered” stage. However, where they’ve updated their website, one of the albums isn’t showing up on my order and the other one has supposedly been delivered. I understand they generally have to source the products, but I’d recommend that they don’t suggest they’re available to order if they have no idea where to source it from. Moreover, they seriously need to make it easier to get in contact with them. I have a lot of patience for small businesses, but the lack of contact has really irritated me. I personally won’t be buying from them again.