PLEASE READ, DO NOT USE THIS SERVICE
Let me start by saying our company has over 50 trucks and we have been using this service for over 5 years at this point. Verizon Reveal is the worst company ive ever dealt with. Completely unresponsive customer service, highly convoluted customer support calls, absent account managers etc. That's just the beginning. Their hardware is absolute garbage; it constantly fails, not only making the service worthless, but causing massive electrical issues in the process (had a 1700 dollar repair bill, and many other smaller bills, from the damage caused by their cameras and they didn't cover a single dollar). The amount of accidents we have had in the company where the camera was entirely non-functional would shock you. Almost all 50 of our cameras have issues and no one at Verizon has done a thing to rectify the issues (been sending service requests for nearly a year for multiple units). And when you try to get a replacement unit, you'll be on the phone for over an hour talking to people, and after that process you'll still get nothing from them. This makes one think why didn't I cancel our service sooner? I tried for years. We submit a cancellation request for our service 5 months in advance of the renewal date (90 day notice is required, so I was well in advance of that), and our very talented account manager Josue was entirely unresponsive to any of our calls or emails for that 5 month period, until he finally responded telling us that we would owe 30k+ in cancellation fees because we didn't submit it in time (he waited until the day after our contract renewed to respond to us). After days of back and forth, he finally admitted he was negligent and submit our cancellation. Still processing so still not free from their grasp. Their website is subpar, constantly needing to reload and re-login as you're using it. Very limited functionality compared to every other gps tracking company (no AI detection, only now adding functions like livestreaming etc). Their cameras are bulky, heavy and cheaply built (concave sealing surface) so they constantly fall off the windshield no matter what type of adhesive you use. Go with any other brand, I can't speak low enough of this company. Hopefully my review will keep customers away from this truly awful company.