Poor Quality, Poor Style, No Refund Option
I was extremely disappointed with my experience with Stately. The clothing I received was far below the quality I expected for the price. Most of the items felt cheaply made, nearly everything was manufactured in China, and the shoes were entirely plastic with a strong chemical odor when I opened the box. The styling also completely missed the mark. My wife and three teenage daughters watched me try everything on, and we all agreed that the clothing looked outdated and wasn’t remotely close to the style I was hoping for. None of us could believe these were the items a professional stylist selected. The biggest disappointment came when I decided the service wasn’t for me. Every item was brand new with the tags still attached, but Stately refused to issue a refund. Instead, they would only offer store credit, forcing me to spend more money with a company I no longer wanted to do business with. If you’re considering Stately because you expect high quality clothing, personalized styling, and a customer friendly return policy, my experience was the opposite. I would not recommend this service.