Terrible company
This company has been absolutely terrible to deal with. I ordered equipment through their online platform and never received the merchandise. I contacted customer service repeatedly for an entire month trying to resolve the issue. First, I was told they would send a replacement, but that never happened. Then I was told I would receive a refund, and that never happened either. Now, after repeatedly contacting them to resolve an issue that was not caused by me, I’m being told that they can’t do anything because a month has passed. So at this point, I have neither the merchandise nor my money back, despite making numerous attempts to resolve the situation. I find this level of customer service completely unacceptable. Whether intentional or not, the way this situation has been handled has left me feeling like I was taken advantage of. I will never purchase from this company again, and I strongly recommend that anyone considering buying electronics or equipment online carefully consider other options. There are plenty of companies with better customer service and accountability. Save yourself the frustration take your business elsewhere.