Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices!
Written by the business, not verified by us.JERSEY LOCO (jerseyloco.com) has a 1.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Sports and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the jerseys to be of great quality, featuring nice fabrics, breathable materials, and comfortable designs that make them appealing to wear. Many people appreciate the smooth customization options, reliable bundle sales, and attractive assortment of available team shirts. Some reviewers were not happy with significant delivery delays, extended shipping times, and a complete lack of proper tracking information. Customers also mentioned that customer service is completely unhelpful, reliant on automated responses, and very hard to reach when resolution is needed. Others noted recurring problems with incorrect sizing where shirts run too small or receiving duplicate items in mystery bundle orders.
Auto-generated from all reviews of this business. For reference only.Do not buy from this company. They promise fast shipping, but my son ordered a few jerseys in April 2026 and they still haven't shipped as of mid August 2026. They dont respond to phone calls or emails and I cant even begin the process of getting a refund.
Do not order from these people. They do not fulfill there orders completely. As far as I am concerned, they stole from me. Where is my jersey I ordered in May?
I ordered three Large jerseys that took one month to arrive. During that month, there was no communication despite me sending them emails. One of the three jerseys were Small and another jersey looked worn/bad quality. I was only able to use one jersey. They did not respond to complaints either about this issue.
I have ordered six jerseys through this site and honestly all of them look great! My only complaint is one of them was a white jersey with red lettering, and through printing it seemed to stain some of the shirt. Hoping I can reach out to customer service and see if that can be resolved, so I’ll update with any news!
Terrible Customer Service. Everything about the transaction has been problematic. Shipping delays, communication, follow-up, and unfilled promises for management involvement have all made me regret ever working with the company.
I have reached out to customer service four times in the last month trying to ask for support on my package that was not delivered and not once have them responded. Truly the worst. They essentially stole $175 from me.
Company is not responding re my order. I have sent numerous messages on there portal to refund or send the items ordered. Poor customer service, horrible company. 0 out of 10. I would tell any potential buyers to stay far of this shady business.
Horrible. First, the quality of the shirts was not good. I ordered the crop top jerseys and they were like baby shirts. I returned immediately at the beginning of June and it was received by their warehouse on June 6. Two months later, I have yet to get a refund. They answered my initial communications (after some insistence) in June saying they would escalate the case but I have been trying to call, email, and chat For two months and have been consistently ignored. Horrible, horrible service, and I never write bad reviews.
I ordered two jerseys on June 4th. It's now August 3rd I have not gotten my items or a refund. They sent me an email on 10 July and said I'd get a refund right away (within 24 hours). I have not heard back even though I've reached out, again, several times. The customer service and handling of this situation is terrible!
I never got my order. Someone stole it. Jersey loco delivered my order after work. Never got my refund $120. Plus. Delivery company stole my order. I want my refund pronto. It’s been long overdue. You guys ruined my World Cup experience.
For me, it's more like a scam. Though the quality of the jerseys are ok, their customer service is terrible. In my case, they sent me two jerseys without my consent. Jerseys I don't like to begin with. I have tried to reach out to inform them of the incident. No one really cares to respond. Pathetic. I don't recommend it to anyone.
I ordered two jerseys from Jersey Loco. The shipping time was really good. One of the jerseys was perfect. The other strangely had the top of the crest cut off. I contacted jersey loco, and provided pictures of the cut off crest. It took two days but I got a response from them apologizing for the mistake and asking me if I wanted a promo code for a replacement jersey. I said that I did want the promo code. It took 9 days for them to send me the promo code. Then the promo code did not work. It has now been 2 months since their original reply to my email about the patch, I have sent several emails informing them the promo code didn't work and they completely ghosted me. Last month, I started getting targeted ads on Reddit from Jersey Loco. I interacted with the ads and sent them a message on Reddit. They replied and asked me for my email address so they can make it right and they ghosted me on that platform too. It seems as if when they have customer service issues, they'll engage but will string the customer along, hoping they'll eventually just give up, instead of just making the issue right. Pretty disappointing.
We ordered 4 mystery jerseys via two orders. When the order arrived we had 4 identical jerseys. I have emailed the company with no reply. I have found the phone number and when I call I get an automated text message back from Jersey Loco asking how they can help. I’ve left messages via text with no reply. My son saved to make this order and was filled with excitement to receive the package despite the longer than advertised delivery time. Now he is disappointed to have opened 4 of the same jersey but more so with there lack of communication since delivery and lack of any sort of customer service.
I returned a shirt within the return period, followed Jersey LOC's instructions and paid for trackng as well as postage. Jersey LOCO has acknowledged in writing that it received the shirt on May 29, 2026 but still has not returned my money despite their "30 day guarantee." I have received two emails promising to expedite the processing of my refund request but nothing has happened. Unfortunately, the company doesn't seem to have any live customer service representatives. All complaints are fielded by a robot. I am beginning to think that the company's refund program/money back guarantee is a scam. It should not take any financially sound and competantly operate company over 2 months to refund a relatively small amount.
Worse company ever if you need to exchange or return something. I did got my order and one of the jerseys was small so I sent back for exchange. They received back the jersey on June 8th and now is July 29th and I haven't received anything back . Have tried to follow up multiple times but no one is responding. I haven't received back jersey or refund on my money
SCAMMERS!! Do not buy anything from these con artists. Ordered x2 personalised Bosnian shirts months before the World Cup. Never seen the shirts and never got a refund. STAY AWAY
BEWARE!!! My order was VERY late and support was slow and still incomplete. I couldn't get an accurate tracking for weeks, and the product still wasn't close to arrival so I found the same thing from another vendor at better price then asked Jersey Loco to cancel my order. After very slow response to "live chat" I received message that an attempt to cancel would be made but couldn't if it was in transit. Another week plus later I got the same canned response after another attempt and still no product. The product finally arrived and I completed a return claim, shipped the product with tracking at my expense. It arrived at their facility, (confirmed finally) but it's been a month now with regular requests for a refund and continued terrible service without resolution.
I didn’t receive my order yet I placed the order on July 9th it’s now July 27 and I got nothing I’m very disappointed I never had a delivery problem when I lived in RI I used to get my orders quickly now that I live here in SC instead of being quicker it’s actually taking forever to get my order delivered unbelievable???
Writing this and might change depending on how they handle my issue. I have been their customer since around 4 - 5 years. Their shipping does take alot of time, which i dont mind, if youre not on a time constraint then they are good, i like their quality as well. Issue came when I ordered 3 mystery jerseys and received all argentina jerseys. I emailed them back and they acknowledged and said if i want they can send me a label and i can send the extra jerseys back for an exchange, i replied back but there has been no update/response from them after that what so ever. Their prices have increased alot in the last few years as well. depending on how my issue is handled, ill be looking for a different vendor.
On June 20th I ordered a Brazilian jersey for the World Cup. It took more than a month for my order to be delivered after tons of emails that I sent them. In my order I also chose the Mystery Jersey. They gave me an XL jersey from Argentina. As a woman who wears either S/M sizes I was surprised of them sending me a mystery jersey that's not my size + a jersey from Argentina. I'm pretty sure they did this on purpose who gives to a Brazilian an Argentinian jersey and in double size???? LOL I definitely do not recommend this website for 1st taking forever to finish my order, and 2nd for not even caring about their clients in terms of their mistery product... worst prank ever!
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