Avoid First Premier Home Warranty
I purchased a Platinum Plan after being promised electronics coverage and told I could cancel for a refund if I was not satisfied. The electronics coverage was missing, and the representative admitted in writing that he forgot to add it. I canceled within 30 days, filed no claims, and used no services. Although their contract provides a full refund within that period, they canceled my policy but refused to refund my money and mentioned an “unbinding fee.” I had to file a BBB complaint just to ask them to honor their own agreement. Misleading promises, incomplete coverage, and terrible customer service. Avoid this company.