I need to start with the bad that…
I need to start with the bad that happened: I bought tickets to concert at one section of the stadium but received tickets for another sector. Furious and almost certain that I would not receive the support that I have rights for, I was really surprised. First email was coated in sweet talks about how the seating in this sector is better (view, overall position etc.) ... But after refusal, the real help came in and saved the day with even better seating that I paid for.. maybe just dumb luck or a compensation, who knows, didn't really get answer for that that from email exchange. Anyway.. I found support really helpful and almost always at my disposal which you appreciate in the situation like mine. When I find myself at the situation when I need tickets to concert at the last possible moment, I will definitely visit Gigsberg.