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Theresa Carlson

United States

1 Reviews
3 Reads
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1 review

Waterdrop

Incredible Customer Service

We ordered the new waterdrop system for our newly built home as we had an older generation system at our previous home and loved the great water it gave us. The new Warerdrop had an issue with the faucet right after installation. Customer Service Representative, Doreen was amazing in getting this rectified for us by immediately responding to our email, sending us a new faucet and a complementary filter, along with making sure our system is working properly and assuring that we are satisfied customers. The customer service that we received was amazing! Thank you Waterdrop, and a big thank you to Doreen!

2026-07-26