***AVOID SMOKSTORE ALL THE WAY***
Avoid this store all the way. There are much better storefronts for vaping products. Smokstore is ABSOLUTELY TERRIBLE when it comes to communication and my order was shipped to a location in a completely different state. Here is my experience with Smokstore: 07/23/2026: I ordered some products from Smokstore. When I completed my order, I never got any shipping estimates or info. All I received was the email confirming my order; the Order Status was "Pending". 07/31/2026 (8 days since initial order): I sent an email asking about the status of my order. 08/16/2026 (24 days since initial order): I finally received a response to my order status inquiry. It states my order has been shipped out and a USPS tracking number was given. When I checked the USPS tracking number, the status was "Pre-Shipment Info Sent to USPS". This status update was made on 08/05/2026, 11 days before they sent me a response to my order status inquiry. 09/15/2026 (54 days since initial order): The package was accepted in Freeport, NY. The package left NY the same day 09/18/2026 (57 days since initial order): The package was finally delivered to Dothan, Alabama. The only problem is, I live in Atlanta, GA...not Dothan, AL. I just sent them an email, but at this point, I'm really fed up with this. I don't know why it took 57 days for my order to finally be delivered. I don't know why it was delivered to the wrong address. I don't know why it took them 11 days to finally give me an update on my order. I don't know why I had to reach out to them to give me an update in the first place. I'm just submitting this review to warn others to steer clear of Smokstore. I'm totally fine with it going under as a business because it's really screwing people over. And Smokestore, please don't respond to my review with some empty empathy, "Oh, I'm sorry your package was delivered to the wrong address. That must suck!" What are you going to do to do better? What are you going to do to improve communication with your customers? What are you going to do to make this right? Honestly, I bet they'll respond to this review much quicker than the email I sent to them before coming here, to let them know my package has been delivered to the wrong flippin' state.
