My Serious Issue... SOLVED!
I had a very serious issue that occurred yesterday morning... my external hd somehow became corrupted, and would NOT mount on my Mac. It was read by Disk Utility... but it could NOT be "mounted" on my desktop. In a panic I called both Apple and Western Digital (My drive brand)... and they were NO help! I google softwares for media recovery and found Disk Drill. The interface and technical aspects of the software were pretty straightforward... but what was the BEST!? The customer service on the Chat option on the website. They were FANTASTIC in Assisting me! Adobe is HORRENDOUS at Customer Service and ALL should be Fired and Replaced! The Disk Drill Team... SUPERB!