Missed cylinder deadline
The deadline for returning my cylinders was approaching. I used the shipping label and box like I always have. A few days ago, I received a message from Soda Stream that I would be charged the surcharge for not returning them on time. A quick message to Soda Stream letting them know they had already been shipped and 2 days later, I received a refund. I've been a Soda Stream user for years. Easy subscription process and helpful when issues like this arise.