TITitan Fitness★★★★★
Lack of knowledge of their own equipment!
You guys, I can't believe what a crap-shoot of a company TITAN FITNESS is. Again, we ordered a piece of equipment and they didn't put one of the most important pieces in the box! After 6+weeks, we were given the whole apology email stating that the piece has been shipped. Great! Fantastic!
I received said package and guess what? They put the wrong piece in the mail! They're supposed to know gym equipment. Their own brand even! Are you that clueless or just don't care about your customers and doing the right thing?!? I have contacted a lawyer and have requested names and numbers of the owners.
Wait and see....stayed tuned!
2026-08-07
TITitan Fitness★★★★★
We are a privately owned personal…
We are a privately owned personal training studio. June 10, 2026, we purchased a wall mounted pulley system. We got it delivered and hired a crew to put it together. Low and behold, titan fitness didn't put one of the most important pieces in the box! Now, being July 29, 2026 I still have the equipment which is useless. After multiple phone calls and emails, we are at a loss. The Titan fitness company is absolutely horrible in customer service. Who knows if the piece actually works and how well. We are out all this money for the equipment and the installation. I can't believe how unprofessional a company can be. I hope all fitness enthusiasts never buy from them. Bad business!
2026-07-29
