Keep customers updated on their items route and arrival
I received payment with no issue and the drop off without package was very convenient however I wish there was more communication done with the customer from the time the item was dropped off and arriving at the facility. In my experience because I had no communication from phobio I was worried and was thinking about making contact. A full week had gone by and I heard nothing. When compared with Amazon from the time the item is dropped off you receice a text or email. I would like to have quick communication like that to keep customers updated on their sale.