I appreciate the prompt response
I applied for a new policy on 7/24/26 and had my fund ready on the same day in my bank account. Today, on 7/30, I still don’t have a confirmation of the new policy and my money is still sitting in my checking account making nothing. Update: I received a phone call and an email this morning (7/31) from Manager Bryson informing that, due to a scheduled system update, their Policy Service office was closed on Friday, 7/24. As a result, the ACH payment associated with my application was not processed from my bank account. The firm will reprocess the ACH and honor full credit from 7/24. I truly appreciate Bryson’s prompt response and his sincere effort to resolve the issue.