Paid 12 Weeks Ago and Still No Aligners
Twelve weeks after taking my payment, alignerco.ca (Canada) has still not delivered my aligners nor even started to make them. The experience has been defined by missed deadlines, repeated processing delays, conflicting information from customer service, and promises that were never fulfilled. Despite numerous follow-ups through email and the app, I continue to receive the same responses without any meaningful action or resolution. I have gotten weeks and weeks of "we will expedite that for you" or "we will do it as soon as possible". I am incredibly frustrated that after three months, I am no further ahead than when I first paid. Based on my experience, I would not recommend alignerco.ca and wish I had chosen a different provider.