Text message with Ja'kira
I recently used text message with Newtek bank for adding beneficiary and I am absolutely thrilled with the experience. From the very beginning, the communication was clear and professional. The staff member who assisted me, Ja'kira, was incredibly knowledgeable, patient, and went above and beyond to make sure my needs were met. In today's market, this level of care is rare. Thank you for a smooth, stress-free process!