AVOID SIMBA BROADBAND
SIMBA is the only telco which will suspend & cut off your Home Broadband service ON THE FIRST DAY of billing month! Other telcos will only resort to such methods if you don't pay for a few months. And even if you want to pay the $29.99 immediately, you can't. Their on-site service counters doesn't accept payments for Broadband and the only way is to update your payment details online and wait til 2am for them to automatically deduct the amount. And then you have to wait another 10 days for them to reinstate your internet & phone line. Their service counters & SIMBA hotline doesn't cover Broadband so there is nobody to help you. Only through their online forms/emails which are generic bots who take more than 24hrs to reply! very frustrating experience with SIMBA to be honest...never again!!