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Tahreem Samad

United Kingdom

1 Reviews
7 Reads
0 Useful

1 review

Samsung

Do not buy!

Purchased an oven - this broke down within a year, they fixed within 2 weeks - 3 months later oven has broken down again with the same fault (CF-2). Customer service and technical support is very poor - 3 weeks later issue still is not resolved - No manual override, so have been without a working appliance for 3 weeks - despite many attempts to contact they put you in a constant loop of transferring calls to different departments and machines. Deliberate delays and problems in fixing or refunding even though there is still 3 years warranty remaining on the item. Appliances are not fit for purpose!

2026-08-02