Update of my 3 August review
Update of my 3 August review After 14 messages back and forth with Futelle, I still haven't returned the deffective item because they wouldn't share the return tag. I still haven't received the second item ordered in July and they suggest a replacement. They have a problem with shipping, their cheap products arrive with huge delays OR do not arrive at all. They have a problem with return, the item they sent me is plastic fabric of cheap quality and I cannot return it. And they have a problem with refund for products they did not send, and now they offer a replacement????!!!!!! They want to send me another cheap product?????? And it will take forever to reach destination!!! Forever to return!!! Forever to refund my money!!! What a scam! Really!!! This is the last email received today: On Mon., Aug. 17, 2026, 04:05 They wrote: Hello I also hope to refund you money. But I was informed that our company’s account has recently been frozen, So it will take a little long to wait for the refund. Our financial manager is trying best to deal with the problem. If it is convenient for you, I suggest you change another one. Some other similar items are also best seller in our shop，hope you can change your mind since waiting for the refund would take you more time. Thanks so much for your understanding.