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Eileen Ball

United States

1 Reviews
5 Reads
0 Useful

1 review

Green Chef US

Please don't waste your money.

As a health concious but busy family, we did one week of 5 Green Chef meals and enjoyed the recipes we picked out. Some of the produce (like spinach) was kind of gross but we could deal with picking the wilty/mushy leaves out. I was frustrated by this service advertising itself as organic when you have to pay quite a bit extra for any organic proteins. I was also very frustrated with the AI assisted website. Every time I tried logging in, the site was incredibly slow and clunky. Also, it never let me add my free items that were advertised upon signing up. Very frustrating. Lastly, the customer service is terrible. I called to try and cancel a shipment that had not been shipped out yet and was told no by a bored customer service agent. I wasn't able to login to pick my meals and will be receiving 4 meals (when my subscription was for 5) that I won't enjoy or eat because of dietary restrictions. I know all this sounds very Karen of me. However, with the cost attached to this service, I really expected better. Basically, this service is great for being inspired to cook and get ideas for recipes but that's it. You're really better off not paying for Green Chef. If their customer service was better, I would have tried another box but they obviously don't care about their customer's experience. I will also note that Green Chef is owned by Hello Fresh. I had a much better experience with Hello Fresh when I tried them out about 8/10ish years ago before they were super popular and heavily relied on AI. Their customer service was much better back then.

2026-08-03