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Jihene Serkhane

United States

1 Reviews
7 Reads
0 Useful

1 review

Digitalproductkey

TERRIBLE

TERRIBLE, IF I COULD PUT ZERO STAR I WOULD: the product doesn't work, they never sent me a receipt, there's NO WAY to contact anyone by phone, nor any way to file a complaint. It's been days and hours of wasted time going back and forth writing to their costumer "support" and getting a parrot response, like anything I'd say or ask she just repeats the same out of topic answer instead of handling the costumer REQUEST FOR REFUND. Indeed, the person (Juliette DUVAL Customer "Support") who responds to the email is INCOMPETENT in handling costumer service, and she doesn't respect the most basic CONSUMERS RIGHT. She refused to get me in contact with her supervisors to get a refund, she's refusing to tell me how to file a complaint and she refuses to refund me. They don't honor the most basic promise to refund within the 1st month, no questions asked. So either Juliette DUVAL from Customer "Support" is incompetent or Digital Product Keys is a scam. If any manager or supervisor from Digital Product Keys reads this, please email me a phone number to reach you and sort this out. You'll find my email with all the repeated unfilled requests I made to Juliette in Juliette's inbox.

2026-08-03