Melissa Dumas helped get my software activated!!
Melissa Dumas helped get my software activated on 2 devices. I was having trouble and she took care of it so fast!! I really appreciate it!! Thanks Melissa!! Mark
About Digitalproductkey
Data updated- Website
- digitalproductkey.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 0% (0/7)
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About this business
Get Windows always at the best rates? Lightning Fast Shipping via software download? Welcome to Digitalproductkey.com. Save money with the service winner.
Written by the business, not verified by us.Is Digitalproductkey legit?
Digitalproductkey (digitalproductkey.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; 12 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
TERRIBLE
TERRIBLE, IF I COULD PUT ZERO STAR I WOULD: the product doesn't work, they never sent me a receipt, there's NO WAY to contact anyone by phone, nor any way to file a complaint. It's been days and hours of wasted time going back and forth writing to their costumer "support" and getting a parrot response, like anything I'd say or ask she just repeats the same out of topic answer instead of handling the costumer REQUEST FOR REFUND. Indeed, the person (Juliette DUVAL Customer "Support") who responds to the email is INCOMPETENT in handling costumer service, and she doesn't respect the most basic CONSUMERS RIGHT. She refused to get me in contact with her supervisors to get a refund, she's refusing to tell me how to file a complaint and she refuses to refund me. They don't honor the most basic promise to refund within the 1st month, no questions asked. So either Juliette DUVAL from Customer "Support" is incompetent or Digital Product Keys is a scam. If any manager or supervisor from Digital Product Keys reads this, please email me a phone number to reach you and sort this out. You'll find my email with all the repeated unfilled requests I made to Juliette in Juliette's inbox.
PagePlus X9 to replace defunct MS Publisher
I purchased PagePlus X9 to replace MS Publisher. The experience was simple and the only issue was quickly resolved by their online service. So far the product is operating flawlessly. The software is heads above MS Publisher.
Melissa was a tremendous help to get my…
Melissa was a tremendous help to get my product going. Thank you soooo much!
Melissa was professional,
Melissa was professional, quick with helping me and was sucsesful in doing so
I had an issue activating a license key…
I had an issue activating a license key but the support agent "Ariana" was able to help me solving the issue. It was professional service. Thank you!!
⭐⭐⭐⭐⭐ Exceptional Service from Melissa!
I am highly satisfied with the customer support at digitalproductkey.com. I want to thank the technician, Melissa, for her outstanding professionalism and dedication. She went above and beyond to resolve my issue quickly. Highly recommended!
Sarah joined meSarah joined me in an online session to help me install Word HOME in an online session to…
Sarah joined me in an online session to help me install a software package that I had purchased from Her company - digital product key. She used the AnyDesk platform, and it took her literally two minutes to do what I tried to do over a period of an hour. I'm sure I have a lot more gray hair than her, but thank God for technicians like her.
Sarah is a remarkable software engineer
Sarah is a remarkable software engineer. She resolved my pc issues with ease that took me and others many hours that we could not resolve. After giving her control of my PC, not only did she help with downloading Office 2024 but also cleaned up my PC by removing conflicting files. She basically optimized my PC. It was amazing to watch!!!
Ordered a SQL Server 2008 Standard…
Ordered a SQL Server 2008 Standard license that was supposed to come with the full install media. They sent a link only for SP3 and insist it's a full install. It's not. Their ISO is only 600M not the 2-3G that is a full install. Have sent them screenshots of the install from their ISO which errors out saying can't upgrade because no SQL server instance can be found. Total incompetence. Asked for a refund but they insist because they sent me a license key (for a media link that doesn't work) the order was complete an they won't refund. Steer clear, not a trustworthy company.
Top notch I would have never got that…
Top notch I would have never got that done you guys are the best five stars six stars thank you
I have made two Microsoft purchases…
I have made two Microsoft purchases from Digitalproductkey. First was an older version of Outlook. I had to replace my HD and and lost the original key. I received excellent help getting it running again on the new install. After the verified my purchase they replace the Key and helped with the install. The second purchase was MS Office 24. The original Key they sent needed to be updated. The instruction worked perfectly. All of the email responses were very fast. I had a minor question. Got live support on the first call, she helped me solve it. I will not hesitate to purchase from them again. Their support and follow up is excellent.
Even though I was probably the cause of the problem I ran into, customer support was really fantastic. Juliette took the time to ground me and to walk me through the steps to locate and re-install.
Customer service really knew the system inside and out and was able to walk me through the steps to correct my error.
This is my 3rd experience working with…
This is my 3rd experience working with this company. I was having an issue downloading the link onto my new laptop. I chatted with Melissa and the problem was taken care of. She advised, directed and cleared up the issue quickly. Polite, professional, and a breath of fresh air. Thank you,
I've used this company for several…
I've used this company for several years and are always helpful with software needs. I have had to use their support a few times and they are knowledgeable and resolve the issues quickly. Today I worked with a support person who was helpful and got the issue resolved quickly.
Excellent support response through both online chat and email
I have had excellent support response through online chat and email on multiple occasions over the past couple of years, most recently last weekend when I was having trouble reinstalling Excel. DPK support was immediately available through online chat and did background research into my issue and followed up by email. In the end I was just using the wrong product key to activate my software. Once I used the correct one all was well.
Worse place to buy software
Worse place to buy software, still can't get a hold of anyone there. Have yet to receive my products, DO NOT BUY FROM HERE!!!!!!!!!!!!
Legitimate connection
I purchased Windows Publisher 2016 from this company in 2023 (2 years ago) and despite my relative ignorance about computers had no trouble and have appreciated the program since then. I had some concerns initially that did not pan out. This week I was having an issue that I thought was microsoft being intrusive, and I reached out for assistance to digitalproductkey thinking I wouldn't hear back. In the meantime I discovered my issue was my own operator error. I did hear back right away from the company offering assistance, even though it turns out it wasn't a program issue. I asked if I could write a positive review. I would trust them for other products in the future.
Last year I bought Outlook from…
Last year I bought Outlook from Digitalproductkey.com somehow I could not get the account setting right, the more I tried the worse it got. they jumped in to untangle it. They spent a lot of time, as I am an old man and it took a lot of time to explain what I needed done. they were so polite and respectful.
Digitalproductkey walked me through the…
Digitalproductkey walked me through the Windows 11 upgrade process that went with my license key!
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