I wish I could give a “0”
I wish I could give a “0”. I had a very disappointing experience with both Macy’s and DoorDash. I placed an online order through Macy’s, and they used DoorDash for delivery. Although my address is correct in both my Macy’s and DoorDash accounts, my package was supposedly delivered to a completely different address that does not exist. When I contacted Macy’s, they told me to call DoorDash. DoorDash then told me to contact Macy’s. I was left going back and forth between the two companies with no one taking responsibility or offering a real solution. This experience was extremely frustrating and a waste of my time. Customers should not have to act as the middleman when a delivery goes wrong. Based on this experience, I cannot recommend using either Macy’s or DoorDash for deliveries.