I am extremely disappointed with my…
I am extremely disappointed with my experience. The company processed and accepted my payment, but due to an error in their own system, they are refusing to send my product. Instead of taking responsibility and resolving the issue, they have left me waiting for something I already paid for. Customers should not have to deal with the consequences of a company’s internal system errors. Good customer service means honoring completed transactions or providing an immediate solution. Unfortunately, that has not been my experience. I hope they improve how they handle these situations because this has been frustrating and unacceptable. And here we are two days later and still have no product. You would think that if i was priority i would be getting a rush shipment. Also make sure if you want to get your next dose so you stay on track, I would start doing it 3 weeks in advanced because here i am going on four weeks of trying to get my next dose and still have yet to receive it. I really hope this company can rectify this situation.