My first experience wasn't good
My first experience wasn't good. The proof book showed errors that weren't visible online. Some of the interior text was faint eg. Chapters and although the cover looked correct online, the proof showed unacceptable white spaces around the edges of the book. The printing machine wasn't properly aligned. I asked for refunds for two books and my request was declined. The final outcome after I made changes to the interior was spot on and although I made no changes to the cover, someone on your side made the correct adjustment. The third proof was acceptable so it was approved and is now on sale in the Lulu Bookstore.