Fox Run house
We stayed at the Fox Run house in Sun Valley Idaho. The house was well maintained. We did have a problem with the A/C, it was not working, the house was very warm, could not open windows as there were no screens. Sent a message on the second day, a management person came out on the third day, a Sunday and ‘did something’ and said if it was still a problem to let them know. Sent a message on Monday and they could not get a repairman out until Tuesday. They did drop off fans on Monday and we were told that the house was warm before our arrival, but nothing was done. The repairman did fix the problem but now it has been 5 days where the house was very warm, above 78 degrees, was very uncomfortable. They offered a credit for less than 1 nights fee. In dealing with them they denied that there was any problem with the A/C before our arrival, making us feel like liars. We have declined the refund as we do not feel it is enough for the 5 days of discomfort. Still waiting on a response.