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Alan

Canada

1 Reviews
10 Reads
0 Useful

1 review

Nike

Nike denied order refund

I would advise people to NOT spend money on a company that does not respect their customers. Nike denied order return due to quote "EXCESSIVELY WORN OR DIRTY AND NOT WITH ORIGINAL PACKAGING", when all I did was take the shoes out at home, take a few steps, realized the shoes were too large, and put them back in the box for the return. There are minor debris but no discoloration on a really clear/white shoe bottom. I am really curious on what they would have said if I actually wore the shoe more than a couple steps and went outside. Would have also been fine if I was actually ignorant and negligent but I specifically made sure to only test at home, and only walked for a few steps. How else are we supposed to see if shoe style fits true to size? It's not like I take joy out of the hassle of finding out my usual Nike shoe size is not the right fit. Baffled by their customer service and dismissive attitude. Spend your hard earned money on a company that actually respects and works with their customers

2026-08-07