Horrible booking experience
Horrible booking experience! Agent didn’t put our correct information in, resulting in 6 hours of being bounced back and forth just so I could register and board the ship. I wanted an upgrade, after speaking with ncl they stated they would be happy to upgrade, I just had to contact the third party agent I booked through to do it. When I contacted cruises.com I got Hayley who was very rude telling me she would not contact the cruise line and I’m just too late, despite the instructions I received from ncl to upgrade. She was not helpful at all. You should avoid cruises.com at all cost, they make it much harder and def a lot more strsssful.