Courteous drivers are the only reason they get a second star
I will start with saying that the drivers have at least always been very friendly and courteous. That's why I gave two stars. I stupidly upgraded to walmart plus because I was tired of waiting forever for walmart pickup where they would often have me wait for way too long past promised windows. I thought at least at home I can be more flexible and it's a 2 hour window. However if you are going to have this delivery service you basically need to block out your entire day because they never arrive in the promised window. And it's not just a little late. It's over an hour. Or more. You message customer service and get nowhere. Just apologies with no compensation, explanations, or fixing it. I've had many orders with missing items, etc. I can't believe they are still in service with this to be honest. Now if you are home all day and have nowhere to be, this service works I guess. But definitely don't ever be reliant on your order to be correct or on time.