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Jeremy

United States

1 Reviews
7 Reads
0 Useful

1 review

LifeMD

Life MD’s service subscription terms…

Life MD’s service subscription terms were unclear. It was not clear that the medication was charged separately from a $100/month service you have to purchase to get access to the medication, I was supposed to receive a live screening before any medication was prescribed. No screening ever took place. The medication was prescribed and shipped anyway. It was shipped to my honeymoon rather than to a pharmacy in spite of my being informed it would going to a pharmacy…that’s illegal in my state. When I called, then e-mailed. No one ever wrote back or answered. I then cancelled my $100/month service she asked for my money back. Three e-mails over a week were never replied to. It’s like there’s no one behind the wheel. Post script: Life MD has now responded to my Trustpilot review, but still have not responded to my original e-mail inquiry nor my follow up inquiry. Why is it so common now for companies to respond to reviews far more quickly that they do direct customer service inquiries?

2026-08-07