Unauthorized payments!!!
I used this service for a day. Then, I requested a cancelation of my yearly plan (I didn't like the product). Same day of cancelation, I downgrade my account to free tier intentionally as I always do, in order to avoid future charges. 3 months later, my bank advisor informed me about an irregular recurring payment for the last 3 months, which should not be there, and I found out it is from this company. This is beyond unacceptable - the support email person I spoke with, not only did they NOT look into my case, the insisted for a second time that they do not intend to return my money back, haven't heard back from them in the last 7 days, they took my money and then disappeared.