Very deceptive in the subscription
Very deceptive in the subscription. I thought I paid for the monthly plan but was charged for the full year. When I noticed (same day) I immediately cancelled my subscription and sent an email to their support email. Why is there no other avenue to go in order to talk with customer support. This has caused me a hardship and I have to communicate through email? No chat feature for assistance? If they get back to me in a timely manner I'll happily upgrade my review because the videos I did create were outstanding. They were way overpriced but still very high quality. I simply want to downgrade my service to monthly instead of annually. We'll see how long it takes for them to respond but the reviews dont look promising